Terms and Conditions

What we include in your course:

• We provide utensils, knives, equipment and aprons for all courses.
• All ingredients are included unless otherwise stated. 
• Some meals are provided as part of the course cost - please see appropriate course details for further information.
• Course content may vary at our discretion and descriptions are a guide only.

Level of Skill:

• We cannot assess your level of skill.
• Specialist courses will be provided and these will give an indication of skills required.
• However if you phone us we will be able to talk through with you any uncertainties or queries you have before booking.

Health & Safety:

• We ask you to wear shoes with flat, non-slip soles and covered toes. You will not be admitted to the cookery school without appropriate footwear.
• Please wear comfortable, sensible clothing as we will not liable for any damage that occurs to clothing.
• If you have Long hair please bring hair bands to tie it back.
• We will give a short briefing on health and safety before the course starts.

Special dietary requirements, food allergies & illness:

• We can not guarantee any protection from allergies.
• Some courses will be tailor made to specific dietary requirements.
• We will be happy to discuss any concerns you have before you book on a course so you can make an informed decision whether to attend at your own risk.
• It is your responsibility to inform us of any allergies, disabilities, diabetes, pregnancy, epilepsy, learning difficulties etc.

Payment:

• All payments should be made in full at the time of booking any Course unless otherwise agreed.
• We do not take provisional bookings and cannot confirm your place on a course until we receive full payment.
• Payment to be by BACS: account name Harts Barn Cookery School sort code 30-93-48  Account no 46801660
• CHEQUES: should be made payable to Harts Barn Cookery School

Cancellations & Refunds

Cancellations by Harts Barn Cookery School

• We reserve the right to make alterations to course fees and dates at any time after going to print.
• In the unlikely event of cancellation by our Cookery school, we will undertake to provide a suitable alternative to your booked course within a reasonable period of time.
• If this is not possible, and it is not possible for a claim to be made for insurance, we will undertake to make an immediate full refund for course fees.

Cancellation by You
This cancellation policy applies to all our Course bookings:

• Up to 21 days of the start of your course you may request a change of course dates and we will happily transfer you to another date, or course subject to availability.
• You may also request a refund up to 21 days of the start of the course you have booked. Please note there is an administration and handling charge of £15 for processing customer refunds.
• Cancellations made within the 21 day period are not eligible for a refund.
• If you are unable to attend the course during this time then we are happy for you to send someone in your place.
• We recommend that you take out an insurance policy to cover you for your loss.

Contact

If you have any questions or concerns regarding these terms and conditions please call us on 01452 830954.

By booking on any of our courses you agree to abide by our terms and conditions.